Newspaper Digital Subscriptions for Students, Faculty, and Staff

For immediate assistance in subscribing to or using the NSU Library's digital access to the New York Times, Wall Street Journal, or Washington Post, please contact the library at 757-823-2418, email library@nsu.edu or chat with us.

For more information on technical details direct from the newspapers, please read on below.

Technical Support - The Chronicle of Higher Education

• For information about or questions regarding the NSU site license, contact support by email: sitelicense@chronicle.com

Technical Support - NEW YORK TIMES 

• Help Center: https://help.nytimes.com/hc/en-us 
• Notes:
  • New Subscribers To NYT can visit https://nytimesineducation.com/access-nyt/ to create an account (register). They type in the school name and follow the instructions based on their location. If the new subscriber encounters an error message that subscriber can email edu@nytimes.com.
     
  • Existing Registered Subscribers With Active Paid Subscriptions using their NSU email address will need to cancel their personal subscription by connecting with a chat agent on the site, or calling 800-698-4637 before creating an account. Once the subscription is canceled, they can visit https://nytimesineducation.com/access-nyt/, type in the school name and follow the instructions based on their location. Since the subscriber “Already has an account " they click “Log In" (Found below "Create an Account"). Input their email address and the same “Password” created for their previous account. If the subscriber encounters an error message that subscriber can email with edu@nytimes.com.
     
  • Existing Registered Subscribers using their NSU email address That Do Not Have Active NYT Subscriptions can visit https://nytimesineducation.com/access-nyt/, type in the name of the school and follow the instructions based on their location. Since the subscriber "Already has an account " they click “Log In" (Found below "Create an Account"). Input their email address and the same “Password” created for their previous account. If the subscriber encounters an error message that subscriber can email with edu@nytimes.com.

Technical Support - WASHINGTON POST

• Please direct site-related questions, access issues, trouble tickets, or general requests for help to Wall Street Journal Customer Service: https://customercenter.wsj.com/contact
   
• The Wall Street Journal also has a Help Center available here: https://customercenter.wsj.com/help

Technical Support - WASHINGTON POST

• Help Center and Contact Customer Care: https://helpcenter.washingtonpost.com/hc/en-us/
   
• Additional assistance for direct site-related questions, access issues, trouble tickets, or general requests for help can be directed to the Enterprise Care team at EnterpriseSolutions@WashPost.com. The Enterprise Solutions email is a distribution group created exclusively for business clients. Emails and messages are received and managed by members of the Enterprise team, Customer Care, client-facing specialists, senior management, and technical representatives.